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Upton Library is now reopen for browsing, with public computers and limited seating.
Masks are optional for fully vaccinated visitors.
No-contact pickup remains available. See no-contact services information.

Library and Pickup Hours: Tues, Weds, Thurs: 10am-8pm, Fri and Sat: 10am-4pm

Please call 508-529-6272 or email mbachtol@cwmars.org for information on specific library services.

Saturday, March 26, 2011

Error Requesting Books - Update 2 - Fixed

Several patrons have reported a problem using the online catalog to request books.
The error message displayed is "An internal error has occurred, please contact library staff for assistance."

I have been able to duplicate the error, but I don't know what is causing it. Our technical support staff are not available until Monday. As soon as I can get ahold of them, I'll post an update.

Until then, hold onto the titles you'd like to request and either try again after the weekend or call the library and we'll be happy to place the hold for you.

*Update 3/26 11:10am: CWMARS is aware of the problem and tech staff are working on fixing it. No estimated repair time yet.

**Update 3/29 - The problem seems to be fixed. If you are still seeing this error, please let Matthew know at 529-6272 or mbachtol@cwmars.org

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